CAK-licensed · NFP Tier 3 + ASP · Nairobi

When your network goes down, does your IT company pick up?

Ryantel gives Kenyan businesses managed IT with response times written into the contract — backed by the team that runs contact centre and voice systems for Kenya Power.

A short call with a senior engineer, not a salesperson. No obligation.
GUARANTEE / 01Live answer, Nairobi-basedDuring business hours an engineer picks up — no bots, no offshore queue.
GUARANTEE / 0215-minute critical response, in writing24/7 for Total Cover clients. In your SLA, with a service credit if we miss it.
GUARANTEE / 03One flat monthly feeOutages and emergencies don't cost extra. We profit when your systems run.
TRUSTED BY 80+ ENTERPRISES SINCE 2014
KENYA POWERKENGENKINGDOM BANKI&M BANKUNIVERSITY OF NAIROBIZETECH UNIVERSITYKMTCOYA MICRO CREDITWANANDEGE SACCOAMREF
What we do

One accountable partner. Four ways we keep Kenya running.

SVC / 01

Managed IT Services

Your IT department, without the payroll. Monitoring, helpdesk, security and tested backups under one SLA — the Ryantel Total Cover plans.

See Total Cover plans
SVC / 02

Systems Integration & Procurement

Networks, contact centres, data centres and structured cabling — designed, supplied, installed and supported, with trade-finance backed delivery.

How we deliver
SVC / 03

AI & Business Automation

WhatsApp service assistants, document processing and workflow automation on the platforms you already run. AI that does work, not demos.

Take the AI readiness assessment
SVC / 04 · CONSUMER

Ryantel Fibre — Home Internet

Unlimited 50 Mbps fibre for KES 2,000 a month, now rolling out across Kisumu, Vihiga and Kakamega counties. Local technicians, M-PESA billing.

Check your coverage
Managed IT · Ryantel Total Cover

Is your IT company slow to respond, quick to invoice, and nowhere to be found when something breaks?

Most Kenyan businesses don't have an IT problem. They have an IT partner problem. Total Cover fixes both:

  • We answer. Your staff call a Nairobi number and reach an engineer who can actually help — our own team, never outsourced.
  • A team, not a guy. Certified engineers across networking, security, cloud and voice. Your "IT guy" never goes on leave, because your IT guy is a department.
  • Proof, monthly. A plain-language report: what we prevented, what we fixed, what to budget next.
  • Already have a provider? Send us your contract for a free, confidential second opinion before you renew.
Book a Free 15-Minute Discovery Call
SPEC SHEET · TOTAL COVER
Helpdesk for your staffUNLIMITED
Critical response time15 MIN SLA
Monitoring24 / 7 / 365
BackupsTESTED RESTORES
Security & patchingINCLUDED
PricingFROM KES 3,000/USER/MO
Essentials · Professional · Platinum tiers. Final figures on your audit report.
Ryantel Fibre · Western Kenya

Unlimited 50 Mbps home fibre. KES 2,000 a month.

KISUMUVIHIGAKAKAMEGA

Honest pricing, M-PESA billing, and technicians who live in your county. We're connecting estate by estate — areas with the most registrations get built first.

Check your coverage

Or WhatsApp us your location: 0709 425000.

PACKAGES · UNLIMITED DATA
Nyumbani
50 MBPS · HOMES
KES 2,000/mo
Biashara
75 MBPS · SMALL BUSINESS
KES 3,500/mo
Proof

Proven where failure makes the news

CASE FILE · KP1/9A.2/OT/023 & /037

Kenya Power: the national utility's contact centre runs on Ryantel

Two competitive national tenders won — IP PBX & Contact Centre Systems on a two-year subscription and maintenance contract, plus supply and installation of voice gateway infrastructure. When millions of customers call about power, our systems answer.

Read the full case study

2national tenders won, competitively
24 mosubscription & maintenance contract
T3CAK Network Facilities licence behind the build
1accountable team from supply to support
Free guide

Don't sign with any IT company until you've asked these 18 questions.

A short, brutally honest guide for Kenyan business owners: the questions that expose an unprepared IT provider in one meeting — and the answers a good one should give you. Knowing them protects you, whoever you hire.

  • The "dirty little secret" of how most IT companies make their money
  • The response-time wording that turns a promise into a commitment
  • The ten-minute flash-disk test that shows whether your backups are real
  • The contract traps to find before you sign, not after
Next step

Fifteen minutes. One honest conversation about your IT.

Book the discovery call with a senior engineer. If we're not a fit, you'll still leave with two or three things worth fixing — and you keep those for free.

Book My 15-Minute Call Request a Free IT Audit
FREE GUIDE · PDF
18 Questions to Ask Before Hiring an IT Company in Kenya

Response guarantees, contract traps, backup proof, and the questions that make a weak provider squirm. Knowing them protects you — whoever you hire.

Get the free guide